Mandatory Trash

Each one- or two-family dwelling in the city limits
receiving city water, sewer or electric service receives
the trash service with the fee applied to utility bills.

Senior Citizen Rate Application Form
Vacant/Unoccupied Dwelling Form

Frequently Asked Questions:

1. What is the fee?  $11.25 per dwelling unit; Senior rate—$10.25 per dwelling unit.  This fee includes a polycart.
2. What are the requirements to receive the senior rate?  1) Dwelling must be occupied; 2) Head of household must be at least 62 years of age; 3) Dwelling may not be occupied by any person under the age of 62 except spouse or temporary guests.
3. How do I sign up for the senior rate?  Applications are available at City Hall in the Utility and City Clerk’s Offices.
4. How often will trash be picked up?  One time per week.
5. Where are polycarts to be placed for pick up?  All trash will be picked up at curbside.  An exception will be those residences along 11th Street; trash will be picked up for those residences in the alley.
6. When should the polycart be placed on the curbside?  Trash must be placed at the curbside before 5 a.m. on the scheduled day of collection, but not earlier than 24 hours before that time.  Polycarts are NOT to remain at the curb following trash pickup.
7. I am handicapped and unable to get a polycart to the curb.  What do I do?  At the house pickup may be requested for those handicapped and physically unable to get the polycart to the curb.  Forms for this are available at City Hall in the Utility and City Clerk’s Offices.
8. Does the trash need to be in bags before it is placed in the polycart?  It is recommended but not mandatory that trash be bagged.
9. What types of items will be picked up?  Refuse which includes any and all accumulations of waste material, garbage, trash, rubbish, paper, leaves, grass, packing material, pasteboard, trimmings from lawn and flower gardens, cinders, metal and small tree limbs under four (4) inches in diameter when cut to a length not to exceed four (4) feet and tied in bundles not to exceed 18 inches in diameter.  Cold ashes, sawdust, sand, dirt, powdery material, small gravel or material whose particles are less than one (1) inch in diameter, herbicides, insecticides, other home and garden chemicals, animal manure and litter box refuse will be picked up if sealed in a durable, disposable container prior to being placed in the polycart.
10. What types of items will not be picked up?  Dangerous material such as hot ashes, radioactive materials, acids, caustics, diseased or infected materials, highly volatile materials, explosives, hazardous or infectious waste, commercial waste, dead animals, liquid paint, tires, automotive batteries, motor oil, railroad ties, chemicals, or any item posing a risk of injury to personnel or damage to the collection vehicle will not be picked up. 
11. Are there size restrictions on what will be picked up?  Yes.  The polycart when loaded can weigh no more than 100 pounds, and no separate item or items of solid waste to be collected manually shall weigh more than 65 pounds.  Items cannot be of such size, volume or shape as to exceed what one person can reasonably be expected to lift and empty.  Boxes or cartons larger than 30 inches per side must be collapsed or otherwise reduced to easily fit in the trash vehicle.
12. What happens if the polycart is lost, stolen or damaged?  Lost, stolen or damaged polycarts will be replaced at the customer’s cost.
13. Can I put my leaves and grass clippings out?  Yes, provided they are bundled or placed in approved containers.  Bundles must be tied securely, shall not be more than 18 inches in diameter, not more than four (4) feet long nor more than 65 pounds in weight.  Yard, shrub and tree trimmings placed in cans, bags or roll-out carts are not to extend more than 12 inches above the top of the can or bag or be so tightly packed they must be pulled from the container by hand.  A maximum of five bags will be picked up each week. 
14. I occasionally have more trash than the polycart will hold.  Will that be included in the normal trash service?  Yes, an occasional bag will be picked up if it is bagged securely and placed on top of the cart.  Customers are responsible for clean-up of solid waste scattered or spilled by animals, wind or other causes before the trash is picked up.  Additional polycarts will be provided at a cost of $6 per month each for those residences requiring more than one.
15. I haul my own trash off.  Will I still be required to have trash service?  Yes.  Every dwelling receiving city water, sewer or electric service will receive a polycart and will be billed for the service.
16. I own a house that is currently vacant but the utilities are on.  Will I be billed for the service?  Yes.  Every dwelling receiving city water, sewer or electric service will receive a polycart and be billed for the service. An affidavit to exempt vacant or unoccupied dwellings that still have utilities from the trash service can be obtained from the customer service office at City Hall.
17. What happens if the trucks cannot run due to bad weather?  In the event of snowfall or ice that prevents the trucks from running in a safe and reasonable manner, the pick up will be moved to the next day using Saturday to get back on schedule.
18. Who do I call if my trash is not picked up?  Allied Waste - 1-800-988-7274

CONTACT INFORMATION
Allied Waste – missed pick-up                             1-800-988-7274
City Clerk’s Office – general trash questions        620-252-6108
Customer Service – billing questions                      620-252-6124

Effective April 1, 2007, trash vendors for residential trash service will change. 

· With the change in trash vendors to Allied Waste, all polycarts in use now will be replaced.

· Sometime during the last two weeks of March, all residences currently receiving trash service from the City of Coffeyville will receive a new polycart.

· Please continue to use your current polycart until your last pickup day in March.  After that day, begin using your new polycart.  The old polycart will be picked up shortly after April 1, however, for a few days you may have two polycarts.

· If you are currently receiving at-the-house pick-up due to disabilities, you will continue to do so.

· If you have made arrangements for an additional polycart, you will receive two new polycarts.

· Your trash pick-up day may change; please refer to the map on the other side of this flyer.  Polycarts should be placed at the curb the night before your scheduled pick-up day.  The cart should be removed from the curb following trash pick-up.  CARTS ARE NOT TO REMAIN AT THE CURB.

· The City of Coffeyville will no longer have a Spring Clean-up Week.  Bulky items normally disposed of during Spring Clean-up will now be taken by the trash service throughout the year.  There will not be an additional charge for this service, however, you must call to make arrangements.  Specific details are on the other side of this flyer.

· For larger loads, arrangements can be made to have a dumpster set for a fee.  Payment arrangements for the temporary container service will be made directly with Allied Waste. Call 1-800-988-7274 for this service. 

· Trash service fees will remain the same at $10.75 for regular service and $9.75 for seniors.  This fee includes a polycart.  If you are currently receiving the senior rate, you do not to fill out another form.

Bulky item pickup - Call 1-800-988-7274 to arrange for bulky items to be picked up.  Items accepted include furniture, carpeting, ap0pliances, televisions and mattresses.  Refrigerators and air conditioners cannot be picked up unless a certificate is attached showing freon has been properly removed.  Items must be placed at the curb for pickup as trash haulers are not permitted to enter residences.  Items will be picked up within 5 working days.

Senior Citizen Mandatory Trash Rate Application

Vacant/Unoccupied Dwelling Exemption Form

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information@coffeyville.com