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Customer Service
City Hall
Contact
Jennifer Blagg
Customer Service Manager

1401 W. 8th Street
P.O. Box 1629
Coffeyville, KS  67337

Phone: 620-252-6125
Phone: 620-252-6124
Phone: 620-252-6109
Fax: 620-252-6141

Hours
Monday - Friday
7:30 am - 5:00 pm
The Utility Department's customer service office provides one-stop service for electric, water, sewer and trash service for the City of Coffeyville service area.

Making Utility Payments
There are numerous methods available to pay your utility bill.

Mail
The address to mail your utility bill is P. O. Box 1629, Coffeyville, KS  67337.

In Person
The Customer Service Office is located at 1401 W. 8th Street.  The lobby hours are 8:00 a.m. to 5:00 p.m. Monday-Friday.  The drive-thru, for payments only, is open 7:30 a.m. to 5:00 p.m. Monday-Friday.

Online Bill Pay

Automatic Bill Pay

Credit & Debit Cards

Drop Boxes
Two convenient drop boxes are located at the Customer Service Center at 1401 W. 8th Street to pay your utility bills.  One box in on the south side of the building in drive-thru lane one.  The other is in drive-thru lane three.

Processing of Payments

Payments placed in the box prior to 4:00 p.m. are processed the same business day. Payments placed in the box after 4:00 p.m. are processed the next business day.

Average Monthly Payment Plan
The City of Coffeyville offers an Average Monthly Payment Plan to help minimize the seasonal variations customers may experience with their utility bills.

Paperless Billing
The City of Coffeyville offers paperless billing.  Utility bills are sent to an email inbox as soon as they are calculated.

After Hours Emergency Numbers
Electric - 620-252-6180
Water - 620-252-6150