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Cold Weather Rule
Guarantee of Electricity Services & Good Faith Test
During the period of November 1 through March 31, the City of Coffeyville will not discontinue electric service to any residential customer if the customer meets the following good faith test:
  • Informs the City of the inability to pay
  • Cooperates with the City on a payment agreement
  • Makes initial payment
  • Applies for federal, state and local or other aid

Freezing Temperatures Forecast
The City of Coffeyville will not disconnect a customer's electric service during cold weather when temperature forecasts will drop below 32 degrees within the following 24-hour period.

Please note: Customers should be aware that the water utility may be cut at any time when the customer becomes in default of the good faith test.

For More Information
If you have any questions, please contact the City of Coffeyville at 620-252-6124 or 620-252-6109.