The Utility Department's customer service office provides one-stop service for electric, water, sewer and trash service for the City of Coffeyville service area.
Making Utility Payments
There are numerous methods available to pay your utility bill.
The address to mail your utility bill is P. O. Box 1629, Coffeyville, KS 67337.
The Customer Service Office is located at 102 W 7th Street. The lobby hours are 8 a.m. to 5 p.m. Monday-Friday. The drive-thru, for payments only, is open 7:30 a.m. to 5 p.m. Monday-Friday.
Two convenient drop boxes are located at the Customer Service Center at 102 W 7th Street to pay your utility bills. The drop box in on the north side of City Hall. The other, also on the north side of City Hall, is in the drive-through lane on the building.
Processing of Payments
Payments placed in the box prior to 4 p.m. are processed the same business day. Payments placed in the box after 4 p.m. are processed the next business day.
Average Monthly Payment Plan
The City of Coffeyville offers an Average Monthly Payment Plan to help minimize the seasonal variations customers may experience with their utility bills.
After Hours Emergency Numbers
Electric - 620-252-6180
Water - 620-252-6150