Why is a Power Cost Adjustment (PCA) necessary?
One way to think about PCA is to compare it to the cost of gasoline for your car. Even though your monthly car payment hasn’t gone up, the car you drive is costing more to operate now because just as electricity prices have risen, so have gasoline prices at the pump (the PCA). The PCA is a pass through charge that is unknown from one month to another just as gasoline prices are unknown from month to month.

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1. Who do I call if the electricity goes out?
2. What is a municipal electric utility?
3. What does PCA stand for, and what is it?
4. Why is a Power Cost Adjustment (PCA) necessary?
5. Who do I call to report a street light out?
6. Why do I have trouble getting a call through during a power outage?
7. Why can't you tell me specifically when my power will be restored?
8. My neighbors have power - why don't I?
9. Do certain customers get priority in having power restored after an outage?
10. Why does it take so long to get power back?
11. Why can't you prevent outages from occurring in the first place?
12. Why don't you just bury all power lines, or at least put them underground in the areas most prone to outages?