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1. Who do I call to locate my water meter?

Contact customer service at 620-252-6124, or Water Distribution at 620-252-6139. For calls after hours, please contact 620-252-6150.

2. Who do I call to report a water leak?

Call 620-252-6150. Give your name, phone number and address or location of the leak.

3. What do I do if I don’t have any water pressure?

First, check to see if you have a leak. If not, contact Customer Service at 620-252-6124, or Water Distribution at 620-252-6139. For calls after hours, please contact 620-252-6150.

4. What phone number do I call for after hour and weekend emergencies?

Contact 620-252-6150 for after hour emergencies.

5. What causes the water to be cloudy or murky?

Temperature changes cause the water to be cloudy or murky or there may be a leak in the water system.

6. Can I fill up my swimming pool without paying the sewer charge?

No, water used for swimming pools will include the sewer charge.

7. Why are fire hydrants painted different colors?

They are painted different colors according to the water flow.

8. What wholesale water customers does Coffeyville serve?

Dearing, South Coffeyville, RWD #2C, CRWD #1, RWD #14 and Labette RWD #6.